Can I change our subscription plan during the trial period?

Yes — but not via the "Change" button or SDS package dropdown described in the previous version of this article. Both of those controls are actually hidden for the whole duration of your trial. Instead, go to the Subscription page and scroll down to the plan comparison cards below your current plan summary 1. Each other tier's card has a "Change To [package] x [Tier]" button (for example, "Change To 1,000 x Premium") — click it to switch straight to that tier at your current SDS package size. If you'd rather have it done for you, you can also contact the SDS Manager team via the Pricing page's Contact Us link or your account contact.

• 1 "Change To [package] x [Tier]" button — click a plan card's button to switch straight to that tier

Note: the "Change" button and SDS package dropdown are only shown once your trial has ended — during the trial itself, both are hidden by the app. Check the Pricing page to see which tier best fits your organization before you switch. See upgrading or downgrading once you have an active subscription for how plan changes work after your trial ends.